Returns & Exchanges
At Enchanté, we want you to feel as beautiful as you look, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. If your selection isn't the perfect fit, we are committed to making your exchange or refund as effortless as possible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Parcel
Securely pack your items with all original tags attached and include the printed return authorization form inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our atelier inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing